Frequently Asked Questions

Everything you need to know about your MCoBeauty favorites.

Are MCoBeauty products cruelty-free?

Yes, we are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we hire third parties to do so on our behalf.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

We offer returns on items that are unopened and in their original packaging within 30 days of purchase. For hygiene reasons, we cannot accept returns on used or opened cosmetic products.

Do you ship internationally?

Currently, we ship to a wide range of international destinations. Shipping costs and delivery timeframes vary depending on your location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.

Are your products vegan-friendly?

While many of our products are vegan, some may contain ingredients like beeswax or lanolin. Please check the 'Ingredients' tab on individual product pages for specific vegan certifications.